i
Terrible Quality. Very disappointed.
NOTE: This review has got nothing to do with Thomann or the great service they provide. This review is for the Marshall Grip Cap only.
I bought a Marshall 1960AV cab. The sound is amazing, and I am very happy with it. However, less than a year later the grip caps (made of plastic) started cracking around the screw holes. I had installed the castor wheels, so any minor position changes were done by moving the cab on the wheels - not by carrying it. I was very disappointed and told Thomann about this. The customer service is beyond excellent - they sent me a new set immediately, no questions asked.
However, the new grip caps I received - brand new - still boxed (obviously), already have small cracks developing around the screw holes. I still cant believe it. This is obviously a design flaw, and where is Marshall's quality control??
I would like to repeat, that this has got nothing to do with Thomann - it is Marshall that is to blame.
I read on the net that this is a common problem.
I bought a Marshall 1960AV cab. The sound is amazing, and I am very happy with it. However, less than a year later the grip caps (made of plastic) started cracking around the screw holes. I had installed the castor wheels, so any minor position changes were done by moving the cab on the wheels - not by carrying it. I was very disappointed and told Thomann about this. The customer service is beyond excellent - they sent me a new set immediately, no questions asked.
However, the new grip caps I received - brand new - still boxed (obviously), already have small cracks developing around the screw holes. I still cant believe it. This is obviously a design flaw, and where is Marshall's quality control??
I would like to repeat, that this has got nothing to do with Thomann - it is Marshall that is to blame.
I read on the net that this is a common problem.
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GA
Real deal, cheaper than we can get in UK
They're genuine parts, everything lines up from where the old ones have come off, and a great price
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