Fishman Triple Play

Recently bought the Fishman Triple play

I can honestly say, I have never been so disappointed in a product than this.

My issue is all about the marketing and promotion of the Fishman Triple play pickup.

The bottom line is I get huge latency, on all 4 PCS I have tried it on. It is like having a delay pedal, I click the string I then hear it half or one second later.

There is no troubleshooting guide on the Fishman site, just videos of how to set everything up.

I have used the correct spacer, adjusted the pick with the little guitar tool and altered all the sensitivities of each string as per instruction and still have latency.

The only piece of advice there is from Fishman is when you are installing the software (bit late now I have bought it), where it states I may need a low latency driver for my computer.

This is where it gets annoying for me. I did not expect to have to buy a stand-alone computer for this or change anything within my own computers at home.

Let me quote Fishman’s own words.

“Triple Play controllers, iOS app or plugin give players access to virtual instruments, loopers, sequencers, effects processing, and more on any DAW, PC, Mac, or iPad.”

---------Any DAW, PC Mac or iPAd------

It does not say, you need a dedicated setup with low latency drivers, where you need to switch off all other sounds and remove unused software, switch to high power mode etc etc.

When I go on to the forums, they pretty much state that a dedicated computer is needed and ideally it should be a MAC.

I bought this assuming there was no latency and could just play and play on my 8GB 2,7GHZ, windows laptop. That is pretty much what all the marketing says.
I now know why there are very few 5 stars against this product.

I attempted to install the ASio4all low latency driver on my laptop, but triple play software just crashes when I attempt to open it. Not to mention, the times when I lose sound completely, unstable software as some put.

I received this Thursday Morn and now on Saturday night nearly 3 whole days, I have realized this just is not fit for purpose (from a marketing point of view).

This is for those who already have a fast computer set up in the studio. Or prepare to invest in a dedicated set up, leaning how to do it and extra cost.
Had I known this, would never have bought it, the overall cost is not worth the investment in my opinion.

After 3 days I just got sick of it, just sick.

I know that those who have delved with midi guitars would say this is normal. But I trusted the marketing of Triple Play, I am not someone with a midi set up. I just wanted to get new sounds from my guitar.

After lots of forum busting, I now know that Fishman cannot state “almost no latency” as Latency is depended on everything in the chain from the pickup to the speaker. Not just the pickup.

You cannot use any laptop, and certainly not the min 4gb required mentioned on the box.

It also stuns me that after all these years there is no troubleshooting video or documentation on their website, everything is based on it working first time, plug and play. I learned everything from third party forums.

I now know I will never get those 3 days back.

So if you are like me and have seen the great videos and believe this could be you, by just purchasing this product, think again.

The Triple Play system pick up is nothing more than a wireless pickup with a dongle.

The sounds and everything else is created through a computer system. If you do not have a computer system, powerful enough and set up for midi, then you cannot recreate what is on the Fishman Videos.

This is not mentioned within Fishman's Marketing.

It states

---------Any DAW, PC Mac or iPAd------